- Information is everywhere in an organization
- Employees must be able to obtain and analyze the many different levels, formats, and granularities of organizational information to make decisions
- Successfully collecting, compiling, sorting, and analyzing information can provide tremendous insight into how an organization is performing
Levels, formats, and granularities of organizational information
The Value of Transactional and Analytical Information
- Transactional information verses analytical information
The Value of Timely Information
Timeliness is an aspect of information that depends on the situation
- Real-time information – immediate, up-to-date information
- Real-time system – provides real-time information in response to query requests
The Value of Quality Information
- Business decisions are only as good as the quality of the information used to make the decisions
- You never want to find yourself using technology to help you make a bad decision faster
The Value of Quality Information
Characteristics of high-quality information include:
- Accuracy
- Completeness
- Consistency
- Uniqueness
- Timeliness
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